How to create an order promotion (percent or fixed amount off)

An order promotion takes a percentage or a fixed amount off the customer’s whole order — for example, “15% off” or “$10 off orders over $50.” Here is how to set one up.

Steps

1. Go to Settings › Promotions and click Add Promotion.
2. Leave Promotion Type set to Order Promotion.
3. Set Method to Promo Code and type the code your customers will enter (for example, SPRING15).
4. Add a short Description so your team recognises the promotion in the list.
5. Under Discount Value, choose Percentage or Fixed Amount and enter the number. For a percentage, enter 15 for 15% off; for a fixed amount, enter 10 for $10 off.

Optional settings

• Validity period — set a start and end date if the promotion should only run for a limited time. Leave blank for no end date.
• Minimum purchase — set to Purchase Amount and enter a value (for example, 50) to require a minimum spend, or Quantity Of Item to require a minimum number of items.
• Customer eligibility — leave as Nothing to offer it to everyone, or restrict it to a specific customer, customer group, or user group.
• Maximum discount use — keep Unlimited, or choose One Per User so each customer can use it once, or X Amount Of Time and enter a total number of uses.

6. Make sure Active is on, then click Save promotion. Your promotion appears in the list, ready to use.

That’s it — your customers can now enter the code at checkout to get the discount.