The shipping rules tab is an advanced editor for custom shipping logic — for example, disabling a carrier in certain situations or overriding a quoted price. For experienced users only. This editor exposes the raw rule file that powers all shipping quoting. A single mistake can silently break quoting for your entire store. Do not…
Category: Shipping
Testing shipping rates in commercebuild v5
The rate testing tools let you preview the rates your store would quote for a sample shipment, without placing a real order — a quick way to confirm your shipping setup is working. Steps Go to Settings › Shipping › Rate Testing Tools. Enter the Ship From post code and country, and the Ship To…
Shipping charge settings in commercebuild v5
The charge setting controls how the shipping charge on an order is recorded in your ERP. Steps Go to Settings › Shipping › Charge Setting. Choose a charge type: Miscellaneous Items or Non-Stock Items. If you choose Non-Stock Items, pick the item code used for shipping charges (for example, 1002 – Shipping). Click Apply. This…
Packaging and item shipping settings in commercebuild v5
Two settings control the size and weight information your store uses to calculate shipping: the packaging method and each product’s item settings. Boxes / packaging Go to Settings › Shipping › Boxes / Packaging and choose a packaging method. For example, Combined weight with standard box adds up the weight of every item in the…
Adding carriers and carrier mappings in commercebuild v5
Carriers are the shipping companies your store offers at checkout. Carrier mappings connect each one to the matching carrier in your ERP so orders and charges line up. This guide covers both. Adding a carrier Go to Settings › Shipping › Carriers. The list shows the carriers you already offer, with their display label, description,…
Setting up shipping zones in commercebuild v5
A shipping zone is a geographic region you ship to, such as North America or Europe. Zones let you offer the right carriers and rates to the right customers. Steps Go to Settings › Shipping › Shipping Zones. Click Add Zone. Give the zone a clear name (for example, North America or Europe). Choose the…
Shipping settings in commercebuild v5: an overview
Shipping settings control how your store quotes delivery to customers: which carriers you offer, the regions you ship to, how packages are measured, and how the shipping charge is recorded. This overview explains each part; the step-by-step guides for each one are linked at the end. Where to find it In your v5 admin, go…