The charge setting controls how the shipping charge on an order is recorded in your ERP. Steps Go to Settings › Shipping › Charge Setting. Choose a charge type: Miscellaneous Items or Non-Stock Items. If you choose Non-Stock Items, pick the item code used for shipping charges (for example, 1002 – Shipping). Click Apply. This…
Category: v5 Admin
Packaging and item shipping settings in commercebuild v5
Two settings control the size and weight information your store uses to calculate shipping: the packaging method and each product’s item settings. Boxes / packaging Go to Settings › Shipping › Boxes / Packaging and choose a packaging method. For example, Combined weight with standard box adds up the weight of every item in the…
Adding carriers and carrier mappings in commercebuild v5
Carriers are the shipping companies your store offers at checkout. Carrier mappings connect each one to the matching carrier in your ERP so orders and charges line up. This guide covers both. Adding a carrier Go to Settings › Shipping › Carriers. The list shows the carriers you already offer, with their display label, description,…
Setting up shipping zones in commercebuild v5
A shipping zone is a geographic region you ship to, such as North America or Europe. Zones let you offer the right carriers and rates to the right customers. Steps Go to Settings › Shipping › Shipping Zones. Click Add Zone. Give the zone a clear name (for example, North America or Europe). Choose the…
Shipping settings in commercebuild v5: an overview
Shipping settings control how your store quotes delivery to customers: which carriers you offer, the regions you ship to, how packages are measured, and how the shipping charge is recorded. This overview explains each part; the step-by-step guides for each one are linked at the end. Where to find it In your v5 admin, go…
Managing store users and groups in commercebuild v5
This is where you manage the people who log in to your storefront: individual store users, and the groups that control what each user can see and do. It covers your shoppers and B2B customer logins — staff / site-admin accounts are managed in a separate area. Where to find it In your v5 admin,…
Catalogue settings in commercebuild v5
Catalogue settings control two things behind your storefront: the default account and warehouses the store falls back on, and how your price lists are built and kept fresh. Changes here apply to your live storefront, so it is worth understanding each option before you change it. Where to find it In your v5 admin, go…
How to create a Buy X Get Y promotion
A Buy X Get Y promotion rewards customers who buy certain items with other items free or discounted — for example, “buy two, get one free.” Steps Go to Settings › Promotions and click Add Promotion. Set Promotion Type to Buy X Get Y. Set Method to Promo Code and enter a code; add a…
How to create an item promotion (discount specific products)
An item promotion discounts only the products you choose, rather than the whole order — for example, “20% off selected products.” You can target a list of specific products or a whole category. Steps Go to Settings › Promotions and click Add Promotion. Set Promotion Type to Item Promotion. Set Method to Promo Code and…
How to create a free shipping promotion
A free shipping promotion waives shipping charges, either on any order or only when the customer spends above an amount you set. Steps Go to Settings › Promotions and click Add Promotion. Set Promotion Type to Free Shipping. (There is no discount amount to enter — free shipping is the reward.) Set Method to Promo…